Payments at Urban Goddess yoga wear

Urban Goddess offers you are variety of payment options that are all easy and safe, such as iDeal, Mr. Cash/Bankcontact, PayPal, bank transfer or Mastercard/Visa Creditcard. If you live in Germany, Sweden or the Netherlands you can also pay with the after-pay option from KLARNA.

If you opted for KLARNA after-pay, you will receive an email from KLARNA after we have shipped your order (this is normally the following working day). In this email you will find payment instructions. The payment is processed through the KLARNA-portal, not Urban Goddess. This means we will not accept payments paid directly to Urban Goddess. If you have not received an email from KLARNA, please also look in your spam folder. If you really did not receive anything, please let us know.

Orders & delivery

After we receive your order you will receive a confirmation of your purchase and an order number. We do our best to ship your order within 3 working days after we received your order & payment. If you haven’t received a confirmation, please check your spam box, it may have ended up there.
Urban Goddess does all it can to update their availability of stock as accurately as possible. However, it may occur that an item listed as available on our website, is out of stock or on back order. If you purchase an item through our website that turns out to be out of stock, Urban Goddess will contact you to advise you on when your item will be available or to organize an exchange for another Urban Goddess item or a refund.
Urban Goddess sends all orders through reliable and renowned parcel services that offer a track & trace code. Orders from The Netherlands over 50 euros have no shipping charge. For all other countries, we offer free shipping on orders over 150 euros. This is offer is not valid for islands in Europe or anywhere else in the world.
Do you live on an island? Please select your island from the country list for correct shipping costs. We will not be able to process orders without correct island selection.
We like to stimulate awareness when it comes to sending parcels. Every parcel has an impact on the environment. So please avoid unnecessary sending of parcels. We are happy to assist you in any way we can to help you make the best choice of your yoga products.

Shipping Rates

CountryOrder Value
€0 - €50
Order Value
€50 - €150
Order Value
€150 >
Netherlands€3,95Free shippingFree shipping
Belgium / Luxemburg & Germany, U.K.€5,75€5,75Free shipping
Western Europe€13€13Free shipping
Eastern Europe€14,95€14,95Free shipping
US & Everywhere Else€14,95€14,95Free shipping

Questions?

Do you need our advice or do you have a question about our products, please don’t hesitate to contact us and we will do our utmost to be of service to you. You can best email us at info@urban-goddess.com or call us at +31(0)20 261 9180. Our team tries their best to answer them within 48 hours. Sometimes our email ends up in the spam box, so please add us to your address book to avoid this.
You can buy your Urban Goddess yoga & active wear in our online

You can buy your Urban Goddess yoga & active wear in our online yoga webshop or at one of our resellers such as yoga studios, department stores, sport shops and yoga shops in the Netherlands and around Europe. You can find all our resellers here. Keep in mind: Discount codes from Urban Goddess are only valid on the Urban Goddess website and are not valid at the shops of our resellers!